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Showing posts with label flights. Show all posts
Showing posts with label flights. Show all posts

Friday, July 1, 2011

Australia suspends Tiger domestic flights (AFP)

SYDNEY (AFP) – Australia's air safety regulator has ordered budget carrier Tiger Airways Australia to suspend all domestic flights from Saturday while it investigates two "operational incidents", the airline said.

Tiger, whose parent company is Singaporean, said in a statement on its website that the ban by the Civil Aviation Safety Authority (CASA) would last until July 9.

The airline told passengers due to fly with it not to travel to the airport, apologising for "any inconvenience".

"The airline is doing all it can to minimise passenger disruption, especially for passengers who are travelling this weekend and over the next week," the statement said.

"Tiger Airways continues to cooperate fully with the industry regulator and safety underpins our operations at all times," it said, adding that its international services to and from Singapore were not affected.

The move came after CASA served Tiger with a "show cause" notice in April reportedly related to maintenance and pilot training and monitoring.

It was the first such notice to be issued to a major Australian airline since 2001, when CASA threatened to ground the now-defunct Ansett Airways over jet safety.

Tiger Airways Australia is a subsidiary of Singapore-based Tiger Airways Holdings, which is part-owned by Singapore Airlines. It has been flying in Australia since 2007 and in March celebrated its seven-millionth passenger with a $1 fare sale across 19 domestic routes.

It describes itself as Australia's "only true low-fare airline" and has reportedly driven down domestic ticket prices by 30 percent since entering the market.


Yahoo! News

Saturday, June 18, 2011

Computer glitch disrupts United flights

Hundreds of passengers at several U.S. airports are stranded after a glitch with United Airlines' computer systems.NEW: Airline spokesman says "network connectivity issue" is to blameNEW: United allows passengers to book new flights without penaltyOutage shuts down departures, reservation system for several hoursProblem creates long lines of stranded passengers in U.S. airports

(CNN) -- A computer problem that grounded United Airlines flights across the country has been repaired, the airline announced early Saturday.

The Chicago-based airline blamed the computer malfunction on "a network connectivity issue" Friday night.

The problem, "was resolved through troubleshooting procedures and restored at midnight," wrote United Airlines spokesman Charles Hobart in an e-mail to CNN.

"The airline issued a waiver policy permitting customers on affected flights to cancel or rebook their itineraries without penalty," Hobart said. "United apologizes for the disruption caused to travelers at affected airports and is re-accommodating travelers where necessary."

The computer malfunction brought United's system of scheduling departures, reservations and processing passengers to a halt at airports across the United States. The problem left passengers stranded for hours in grounded planes, airport lobbies and security lines.

Michael Goldenthal, who was on an airplane at O'Hare when the problem occurred, said it became apparent something was wrong as the flight was taxiing.

"We were on the runway when the pilot came on the P.A. and said they had lost contact with the company computer system which measured the weight of the plane," Goldenthal said.

Goldenthal said the aircraft taxied around for nearly an hour and then returned to the gate for additional fuel. But passengers were not allowed to get off.

Long lines of people could be seen at airports in cities across the country, including Los Angeles, San Francisco and Denver. Many passengers sat on the floor as they waited.

Chris Hou and his wife, Jennifer, became stranded at Los Angeles International Airport while waiting on a connecting flight to Denver.

"We're pretty easy going people. We travel a lot. We understand that problems happen," Chris Hou told CNN. "I just think there would be a little more information. All they say is 'we have a computer problem.' By the time you get to hour three, it gets a little frustrating."

Hou told CNN less than a hour later that he and his wife were about to board a plane to Denver.

CNN's Greg Morrison contributed to this report


CNN

Sunday, June 12, 2011

Chilean ash cloud disrupts New Zealand-Australian flights (Reuters)

WELLINGTON (Reuters) – A cloud of ash from an erupting volcano in Chile has drifted over the Atlantic and Indian oceans to lie over southern parts of New Zealand and Australia, disrupting air travel.

Australian carrier Qantas Airways said it had canceled 22 flights on Sunday while Air New Zealand said it was flying at lower altitudes and different courses to avoid the ash, and did not anticipate any disruption.

The volcano in the Puyehue-Cordon Caulle chain in Chile has been erupting for the past week, throwing air travel in South America into chaos, as it spewed ash high into the atmosphere.

Qantas said it had canceled flights to the island state of Tasmania and destinations in New Zealand's South Island.

"We believe it is just too dangerous," spokeswoman Emma Kearns told Reuters.

Air New Zealand said its aircraft would fly at the lower altitude of 18,000 feet to remain below the ash cloud or else take a different flight path to avoid it.

The fine particles of ash, which pose a danger to aircraft bodies and engines, were carried east by the prevailing winds to sit between 20,000 and 35,000 feet across southern parts of Australia and New Zealand, said Steve Sherburn, a vulcanologist at New Zealand's Institute of Geological and Nuclear Sciences.

The eruption, he said, was particularly strong and able to keep throwing ash particles in to the atmosphere.

"If the eruption keeps going on, it could affect us for some time," Sherburn said.

(Reporting by Adrian Bathgate; Editing by Ron Popeski)


Yahoo! News

Wednesday, May 25, 2011

Flights canceled as volcanic ash touches Scotland (AP)

LONDON – Ash spewing from an Icelandic volcano is causing disruption and days of uncertainty to more parts of Europe, as officials in Germany said that dozens of flight will be grounded on Wednesday because of levels of ash in the country's northern regions.

Even though some say it's been a massive overreaction by badly prepared safety regulators — one airline even claims the official scientific findings are simply wrong — hundreds of flights were canceled Tuesday as winds blew the cloud of ash from the Grimsvotn volcano over Scotland and other parts of Europe. Experts say that particles in the ash could stall jet engines and sandblast planes' windows.

The only comfort for frustrated passengers and airlines is that officials in Iceland said the amount of ash being released by the volcano is decreasing, and officials don't expect the disruption to be as bad as last year, when millions were stranded after the eruption of Iceland's Eyjafjallajokull volcano.

Travelers trying to go to or leave Scotland were hit hardest, but the problem also began to affect Germany, where weather officials said it would not allow any takeoffs or landings at the northern Bremen and Hamburg airports early Wednesday due to increased levels of ash in the atmosphere.

Dozens of domestic and international flights were to be affected by the closure early Wednesday. Authorities said it may be necessary to halt all air traffic coming and going from Berlin's airports, as well as Hannover, depending on the winds.

In Sweden, 10 domestic flights were canceled Tuesday evening. The country's aviation officials say they expect medium concentrations of ash over its western coast late Tuesday, including over its second-largest city Goteborg.

Although British authorities said concentrations of ash in the skies over Scotland were too high to fly through, Irish budget airline Ryanair challenged the results, saying it had sent its own airplane into Scottish airspace and found no ash in the atmosphere.

"All the data we are receiving confirms our forecasts, that there is high-density ash over Scotland," said Barry Grommett, spokesman for Britain's weather agency.

Ryanair's chief executive Michael O'Leary disagreed.

"Exactly as we predicted, we encountered absolutely no problems," he told The Associated Press. "There's no cloud over Scotland. There's no dusting of ash on the airframe or the wings. The airspace over Scotland should never have been restricted in the first place."

Still, Ryanair was forced by Irish authorities to cancel all 68 flights in and out of Scotland for the rest of Tuesday. Seven other airlines — most of them regional carriers — also grounded their Scottish flights.

In Edinburgh, meanwhile, several hundred passengers faced either a patient wait or overnight stays in the city.

"I've been told I'll get home tomorrow, but who knows," said Kgeld Westh, an architect from Copenhagen. He was heading to a hotel in Edinburgh after his flight was canceled.

Among the crowds at the airport were soccer fans heading to Dublin for the international match between Scotland and Ireland.

"If all else fails we'll make our way by train and ferry," said Gary Clark, from Hamilton near Glasgow wearing a kilt and a Scotland shirt.

The main international body representing carriers, the International Air Transport Association, complained to the British government about the way it had handled the issue, saying it should have had Cessna planes ready to carry out tests, instead of relying on the weather service. British Airways said it sent its own verification flight, an Airbus A320, to Scotland late Tuesday to assess the risk.

The Grimsvotn volcano began erupting on Saturday, sending clouds of ash high into the air. The amount of ash spewing from the volcano tapered off dramatically on Tuesday, however, said Elin Jonasdottir, a forecaster at Iceland's meteorological office. She added that because the plume has decreased in height — it's now at about 5,000 meters (16,000 feet) — the ash won't travel far and will most likely fall to the ground near its source.

Earlier there were fears that the ash cloud might also affect France, but French civil aviation authority DGAC on Tuesday sounded an optimistic note.

"Forecasts for the next few days are promising, French airspace should be affected only very marginally by the volcanic ash," it said in a statement. "No closure of French airspace is currently envisioned."

U.K. airspace was not closed, but some airlines would rather not take risks and were willing to follow official advice. EasyJet had 113 cancelations Tuesday in and out of Scotland, Newcastle and Northern Ireland. British Airways grounded 92 flights in total, and Dutch airline KLM canceled a total of 42 flights. Declan Kearney, spokesman for Aer Lingus, said it had canceled 22 flights between Ireland and Scotland.

"We take the advice given to us," he said. "We have no reason to question the advice being given to us by the aviation authorities at this time. We need to accept what the experts in this area are telling us."

The ash cloud forced President Barack Obama to shorten a visit to Ireland on Monday, and has raised fears of a repeat of huge travel disruptions in Europe last year.

Last year, European aviation authorities closed vast swaths of European airspace as soon as they detected the presence of even a small amount of volcanic ash in the atmosphere. This year, they are trying a more sophisticated approach.

Aviation authorities will give airlines information detailed information about the location and density of ash clouds. Any airline that wants to fly through the ash cloud can do so, if it can convince its own national aviation regulators it is safe to do so.

The closures are already affecting travel plans across Europe. Officials at Spanish soccer team Barcelona, which plans to travel to London on Thursday for Saturday's Champions League final against Manchester United at Wembley Stadium, say they are monitoring the ash cloud disruption and could change their departure date.

In Ireland, a couple who were due to fly to Edinburgh for a friend's wedding were told their flight had been canceled. Anne and Damien Farrell decided on the spot to reclaim the car they'd just parked in Dublin Airport's long-term parking lot, drive the 100 miles (160 kilometers) north to Belfast, and take the ferry to the Scottish port of Stranraer.

"Fortunately we have a day of lead-in time before the wedding party gets going, otherwise we'd be up a certain creek without a paddle," said Damien Farrell, 29.

___

Meera Selva in London, Slobodan Lekic in Brussels, Shawn Pogatchnik in Dublin, Ben McConville in Edinburgh, Melissa Eddy in Berlin and other AP writers across Europe contributed to this report.


Yahoo! News


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Sunday, May 22, 2011

Power outage delays flights in Minneapolis-St. Paul

Concourses used by Delta affected since 8 a.m. CDTThe problem is now isolated to one concourseJet bridges can't be used

(CNN) -- Delta Airlines had to cancel 250 flights on Saturday due to the power outage at the Minneapolis-St. Paul airport, a company spokeswoman said.

Betsy Talton of Delta Airlines said the airline is working to rebook passengers as soon as possible.

Airport Public Affairs Manager Melissa Scovronski said the outage, which began at 8 a.m. CDT, impacted concourses A, B, C and D in Terminal 1, occupied by Delta Air Lines.

By Saturday night, power was restored to concourses A, C and D, and the problem was isolated to 16 gates in concourse B, according to Scovronski.

Scovronski said some flights may still be affected by the outage Sunday morning and urged Delta passengers to contact the airline before arriving at the airport.

The cause of the outage has not been pinpointed yet.


CNN


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Wednesday, April 20, 2011

Airlines must reimburse for lost bags, bumped flights, government says

By Alan Diaz, By AP

Passengers stand in line at the American Airlines counter as they try to rebook their flights at Miami International Airport on Feb. 1.

EnlargeCloseBy Alan Diaz, By AP

Passengers stand in line at the American Airlines counter as they try to rebook their flights at Miami International Airport on Feb. 1.

The rules, issued by the Department of Transportation, will take effect Aug. 23. Airlines will be required to more clearly disclose the fees charged for such services as checking bags and changing reservations.



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Monday, April 4, 2011

Southwest to cancel about 100 flights as inspections continue

Hole forces a Boeing 737 to landSTORY HIGHLIGHTSA hole opened on top of a Boeing 737 during flightDuring inspections, investigators find indications of cracks in three other aircraftThe inspections are expected to be complete on TuesdayBoeing declines to comment on the possible cause of the incident (CNN) -- Southwest Airlines expects to cancel about 100 flights from its Monday schedule as investigators continue inspecting its fleet, the airline said.

The Texas-based airline grounded 79 planes for inspection after a hole opened on top of a Boeing 737 mid-flight Friday.

It canceled approximately 600 flights to accommodate the inspections: 300 on Saturday and 300 flights on Sunday.

So far, investigators have found indications of cracks in three other aircraft, the National Transportation Safety Board said Sunday.

Of the planes inspected, 19 had returned to service by Sunday afternoon, the airline said.



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