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Showing posts with label Service. Show all posts
Showing posts with label Service. Show all posts

Monday, June 20, 2011

Government to introduce bill to restore mail service (Reuters)

OTTAWA (Reuters) – The government will introduce legislation on Monday afternoon to force Canada Post employees back to work and restore mail service, Labor Minister Lisa Raitt told Parliament.

"It's both parties at the table who are negotiating and have been unable to attain an agreement. And that's why we're acting on behalf of Canadians, on behalf of small businesses, on behalf of charities who are being affected by this work stoppage across the country," Raitt said.

"That's exactly why we'll be introducing back-to-work legislation today."

Canada Post locked out its employees last Wednesday following a series of rotating strikes.

(Reporting by Randall Palmer)


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Friday, May 27, 2011

Comcast will take on Netflix, Hulu with its IP-TV service (Digital Trends)

Comcast, which has remained the traditional alternative against the growing Internet TV trend, is now jumping on board with online entertainment. The nation’s largest cable provider announced on its blog yesterday that it is involved in a new project called Xcalibur, “where the goal is to take everything we’ve learned from the web and tablets and bring it right back to your TV screen.”

From the sounds of it, Xcalibur is Comcast’s go at beating smart TVs at their own game. The platform will use the company’s own technology and cloud servers to stream TV via Comcast’s network using IP standards. Comcast says this will allow its subscribers’ television experience to become more personalized, and that it will also allow it to provide users with apps and social integration. It won’t stop there: “As a network-based entertainment experience, the rich TV navigation and services will eventually carry over to many other TV devices including connected TVs and game consoles.”

Comcast is currently testing the service in Georgia, but this technology has far bigger potential that the network plans to make a reality. Comcast is developing a system to provide its channels, including live television, via IP, as well as the ability to stream Internet content to the TV. If this sounds familiar, that’s because that’s what services like Hulu and Netflix do – with one huge difference: Live programming. A significant caveat to these types of Comcast-replacements is that you give up the convenience and novelty of live television (as well as, often, access to major broadcasters), but given the mild abandonment of traditional box tops and even TV sets, there are many people willing to make such sacrifices. Comcast currently delivers its programming using technology that is not compatible with the Internet, but that’s about to change.

The Wall Street Journal reports that Comcast will soon begin testing this service at MIT, with a long-term goal of enabling its customers to watch live television on anything that has an Internet connection – tablets, computers, gaming consoles. Comcast is undoubtedly aware of how many streaming services are currently dominating this platform, but as the largest cable provider in the country, it has a large pool of potential users to draw from. “We want to deliver video everywhere people want to watch it,” Comcast’s President of Converged Products, Sam Schwartz, told WSJ. “We have to do a better job getting people to realize what they are paying us for.” Comcast’s old school method won’t be abandoned, but if all goes according to plan the provider will add the IP-programming system to its cable services. This also means the provider can start reaching out to consumers outside of its coverage, so long as they have Internet access.

So here’s the good side: Comcast customers who want to cut the cord but can’t justify losing the privileges that come with this coverage will now have the option to rely on their Internet connection for live programming and Comcast channels. It could also be assumed that much of the TV content that major networks have pulled would be available (eventually – Comcast’s working on that), although this means Comcast’s option would likely cost more than Hulu or Netflix. But if you’re a Comcast customer who wanted to switch to Internet-only broadcasting, you’d have the choice and could stick with your current cable provider. Not to mention that Comcast customers who’ve exhausted OnDemand services would be thrilled to have the mass amount of extended content available on their television set – not only on a laptop, tablet, computer, phone – on the TV, which has been proven to be where (surprise!) most people want to watch the stuff.

And here’s why it’s bad: Comcast has enough power as is. Having the ability to glean formerly out-of-range customers from its competitors (who, it must be mentioned, are largely also massive companies) would give Comcast some serious advantages. It currently alludes that it has no plans to do this, but now that an Internet connection is all you need, it would be possible.

There’s also something to be said for competition. Comcast still has a stranglehold on television, despite the progress Internet streaming has made. Even with its growing popularity, plenty of consumers remain committed to the cord. By offering something like this, the likes of Netflix, Hulu, and YouTube (which has its own programming aspirations) are facing an uncertain future. These services would have serious trouble competing with Comcast’s resources, like distribution rights, data centers, and general infrastructure.

But conclusions can’t be drawn yet. Comcast is facing a slow implementation of any IP-TV services, largely because content providers still aren’t on board with licensing. Until this fully-featured connected option, we’ll have its Xcalibur service to tide us over. The Georgia trial of the service should wrap up in the near future, and then we’ll likely get a more thorough look at what’s to come: Features like basic web functions, customization, an updated programming guide with search abilities, some online streaming options, and social media integration with sites like Twitter and Facebook. This “Internet TV-lite” service should be available starting next year.


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PayPal sues Google over smartphone payment service (AP)

NEW YORK – PayPal says Google stole its ideas for a new service that is trying to turn smartphones into digital wallets.

The allegations emerged in a lawsuit filed Thursday in a California court after Google unveiled its mobile payment service in New York.

The complaint alleges Google lured away PayPal executive Osama Bedier earlier this year to obtain trade secrets that are now being used in Google's phone-as-a-wallet service.

Bedier, now Google's vice president of payments, was among those showing off the technology in New York.

The suit also alleges Bedier was interviewing for a job at Google while he was also handling negotiations for PayPal to handle sales in Google's application market for phones running on its Android software

PayPal is owned by eBay Inc.


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Thursday, May 26, 2011

Skype scrambles after service trouble (AFP)

SAN FRANCISCO (AFP) – Skype on Thursday was scrambling to fix a problem that caused the globally popular Internet telephone service to be inaccessible for a "small number" of users.

"A small number of you may have had problems signing in to Skype," Skype engineer Peter Parkes said in an update at the Luxembourg-based firm's blog.

"This predominantly affects people using Skype for Windows," he continued. We have identified the problem and will issue a fix in the next few hours."

His message included step-by-step instructions for Skype users to correct the problem on computers powered by Windows, Linux, or Macintosh operating systems.

Skype spokesman Chaim Haas said that while some users had trouble signing in, the service never went out and its computers didn't crash.

Skype was up and running, with 25 million people logged in early Thursday afternoon, according to Haas.

"Engineers have been hard at work all day and a formal fix will be pushed out shortly," Haas said of the situation.

The problem came just weeks after Microsoft sealed a deal to buy the Internet voice and video leader for $8.5 billion dollars in a move aimed at boosting its presence in an online arena dominated by Google and Facebook.

The purchase of Skype, which reportedly also attracted interest from Cisco, Facebook and Google, is the largest ever by Microsoft and gives it control of one of the few companies whose name has become a verb, as in to "skype."

Skype users can make low-cost or free phone calls over the Internet using their computers or smartphones. Skype bypasses the standard telephone network by channeling voice and video calls over the Web.


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Wednesday, May 25, 2011

Google to debut new mobile payment service on Thursday (Yahoo! News)

After months of speculation, rumors, and teases, Bloomberg is reporting that Google will beat Apple to the punch and introduce a new mobile payment system on Thursday. The service will use near-field communication (NFC) technology, which uses special hardware inside of a mobile phone to make wireless transactions at stores equipped with NFC readers.

Google's new mobile payment option will reportedly be available exclusively to Sprint customers, at least at the start. The only smartphone on the U.S. market equipped with NFC technology is Google's Nexus S, which is available on both Sprint and T-Mobile. More phones with NFC capabilities are confirmed to be in the works, and there's even been talk of an upcoming iPhone model supporting the technology as well.

The service will reportedly launch in 5 cities at the start, including New York, San Francisco, Los Angeles, Washington D.C., and Chicago. No timetable was given on a further rollout, but that information may well be detailed when the service is officially announced on Thursday, so be sure to check back!

(Source)

More from Tecca:


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Monday, May 23, 2011

Toyota cars to be driver's "friend" in social network service (Reuters)

TOKYO (Reuters) – Toyota Motor Corp and cloud computing company Salesforce.com Inc will build a social network service that will enable owners to become "friends" with their cars and get friendly, tweet-like reminders for maintenance checks and other notices.

The deal marks the second tie-up between the world's biggest automaker and a software company in as many months. Toyota and Microsoft Corp last month announced plans to bring Internet-connected services to Toyota's cars across the world.

"Social networking services are transforming human interaction and modes of communication," Toyota President Akio Toyoda told a joint news conference with Salesforce.com CEO Marc Benioff in Tokyo on Monday.

"The automobile needs to evolve in step with that transformation," Toyoda said.

Information technology and telematics are expected to play a key role in adding value to future cars, and become a marketing tool as consumers look for connectivity not just from their laptops and phones but also with their cars. Toyota has already developed its own telematics service to connect it with drivers and dealers.

Under the new private social network, called "Toyota Friend," owners will be able to "chat" with their Toyotas like they would with a friend on Twitter or Facebook.

The car would have its own "profile" and send a message to the driver's phone, for instance, reminding him to recharge its depleted battery. The owner would be able to carry out a simple, two-way conversation with the car.

The service would be an extension of Toyota's network to be based on Microsoft's Azure cloud computing platform that would give customers across the world access to Toyota's digital services such as GPS and multimedia.

Customers will be able to extend the private "Toyota Friend" network to include their family and friends through public social networks such as Twitter and Facebook.

The service will be offered first in Japan with Toyota's first battery electric vehicles and plug-in hybrid cars due next year, Toyota said.

Cloud-computing, one of the fastest-growing areas in the technology sector, refers to the use of remote data centres to deliver software, data and computing power.

(Reporting by Chang-Ran Kim)


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Toyota to set up social networking service (AP)

TOKYO – Toyota is setting up a social networking service with the help of a U.S. Internet company and Microsoft so drivers can interact with their cars in ways similar to Twitter and Facebook.

Japanese automaker Toyota Motor Corp. and Salesforce.com, based in San Francisco, announced their alliance Monday to launch "Toyota Friend," a private social network for Toyota owners that works similar to tweets on Twitter.

In a demonstration at a Tokyo showroom, an owner of a plug-in Prius hybrid found out through a cell phone message from his Prius called "Pre-boy" that he should remember to recharge his car overnight.

When the owner plugged in his car to recharge it, the car replied, "The charge will be completed by 2:15 a.m. Is that OK? See you tomorrow."

The exchanges can be kept private, or be shared with other "Toyota Friend" users, as well as made public on Facebook, Twitter and other services, the company said.

The companies did not give details of how the technology, such as the content of the talking car's dialogues, will be managed. But officials said the answers will be automated through sensors in the car.

If your car is up for an inspection, for example, the owner will be notified through "Toyota Friend," which will in turn automatically link to a dealer to set up an appointment.

Toyota is investing 442 million yen ($5.5 million), Microsoft Corp. is investing 335 million yen ($4.1 million) and Salesforce.com 223 million yen ($2.8 million) in the project.

Many cars are already equipped with navigation and other network-linking capabilities, and can function as a mobile device just like an iPhone or a Blackberry.

Toyota's service, built on open-source cloud platforms that are the specialty of Salesforce.com, as well as on Microsoft's platform, will start in Japan in 2012, and will be offered later worldwide, initially with electric vehicles and plug-in hybrids, according to Toyota.

Such next-generation cars need to be recharged and so drivers may need real-time information, such as the battery level of their cars and locations of charging stations, more than regular gas-engine cars.

Toyota President Akio Toyoda, a racing fan, said he always "talks" with his car when he is zipping around on the circuit.

With the popularity of social networking, cars and their makers should become part of that online interaction, he said.

"I hope cars can become friends with their users, and customers will see Toyota as a friend," he said.

Salesforce.com chief executive Marc Benioff said social networks can add value to products and companies. It can also help Toyota gain massive information not only about their buyers but about how the car is working or not working, he said.

"I want a relationship with my car in the same way we have a relationship with our friends on social networks," he said.

Toyoda, who has always been interested in telematics, or the use of Internet technology in autos, has been aggressive in forging alliances with new kinds of companies, including one with U.S. luxury electric carmaker Tesla Motors that he announced last year.

Partnerships with dot.com types have been a bright spot in Toyoda's bumpy career as president. He has faced growing doubts about reliability and transparency because of the massive global recalls that began two years ago, shortly after he took office, and which now affect more than 14 million vehicles.

Toyota is also battling parts shortages after the March 11 earthquake and tsunami in Japan destroyed key suppliers, hampering production.


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Monday, April 18, 2011

Ratings Service Warns Politics Could Delay Budget Deal, Downgrades Outlook

Reuters

In this Feb. 14 photo, The National Debt Clock hangs from a building near Times Square in New York.

As the White House and lawmakers call for renewed cooperation to tackle the deficit, a leading rating agency isn't buying it. 

Standard & Poor's Ratings Service warned Monday that politics may be getting in the way of a budget compromise, and -- in an announcement which sent stocks tumbling -- said it was lowering the outlook for U.S. sovereign debt to "Negative" from "Stable" due to the risk posed by the growing deficit. 

Putting Washington on notice, S&P warned that it might be compelled to lower the country's rating if Congress can't reach a budget deal that brings the deficit under control. 

The announcement puts added pressure on lawmakers and the White House as they pitch dueling budget plans. Republicans called it a "wake-up call" to get spending under control. But the Obama administration disputed S&P's finding and said negotiators are, to the contrary, ready to bridge their differences. 

White House spokesman Jay Carney said the political process will outperform the agency's expectations, downplaying the significance of the announcement. 

"We see momentum going that way," a senior Treasury official told Fox Business Network, referring to the possibility of an agreement before the next election. "A lot is going on behind the scenes. ... I'm not saying it won't be messy." 

The official pointed to negotiations underway among a bipartisan group of senators, who are trying to produce a plan when Congress returns from recess. 

"Both political parties now agree that it is time to begin bringing down deficits as a share of GDP," Mary Miller, assistant secretary for financial markets at the Treasury Department, said in a written statement. "We believe S&P's negative outlook underestimates the ability of America's leaders to come together to address the difficult fiscal challenges facing the nation." 

The agency reaffirmed the investment-grade credit ratings on the United States' long-term and short-term debt. S&P says the U.S. has a high-income, diversified and flexible economy that has helped it to encourage growth while containing inflation. 

But the country's ballooning deficit could offset those positives over the next two years. The agency noted that the deficit grew to 11 percent of gross domestic income in 2009. That is much higher than the average of 2 percent to 5 percent in the previous six years. 

The statement from S&P reflected what it called the "significant risk" that deadlock in Washington could last through the 2012 elections, leaving the government without a medium-term deficit strategy for another several years. 

"Our negative outlook on our rating on the U.S. sovereign signals that we believe there is at least a one-in-three likelihood that we could lower our long-term rating on the U.S. within two years," S&P's credit analyst Nikola G. Swann said in a statement. "The outlook reflects our view of the increased risk that the political negotiations over when and how to address both the medium- and long-term fiscal challenges will persist until at least after national elections in 2012." 

Swann said a compromise that tackles the deficit could lead the ratings service to reverse its outlook. 

"Alternatively, the lack of such an agreement or a significant further fiscal deterioration for any reason could lead us to lower the rating," Swann added. 

Miller, though, said the economy is "strengthening as it emerges from the recent recession." And she pointed to the deficit-reduction plan outlined last week by President Obama in arguing that the country is ready to reverse course. 

"As the president said last week, addressing the current fiscal situation is well within our capacity as a country. He has initiated a bipartisan process that will allow us to make progress on a balanced approach to restoring fiscal responsibility," she said. 

The president outlined a plan he said would reduce the deficit by $4 trillion over 12 years. Republicans, though, said the plan relied too heavily on tax hikes and did not do enough to address entitlement spending. Republicans are pushing their own long-term budget proposal, which would overhaul Medicare and Medicaid, and are pushing for spending reforms as a condition for their support on raising the $14.3 trillion debt limit. 

The federal government is expected to hit that ceiling by next month, and the S&P announcement quickly became a political football in that debate Monday. 

Sen. Mark Kirk, R-Ill., said the debate over the debt limit offers lawmakers the chance "to save the dollar and our economy." He said S&P offered a "stark warning" for the country if lawmakers "miss this chance or if Congress sends the president a blank check."

Rep. Paul Ryan, R-Wis., author of the Republicans' budget proposal, said the failure to reach an agreement threatens the country's "economic security" and continued to hammer the president for his deficit speech last week. 

"A campaign speech is no substitute for a serious, credible budget. The president and his party's leaders must put an end to empty promises and work with us to avert this looming economic crisis," Ryan said. 

But Rep. Peter Welch, D-Vt., issued a statement arguing that the announcement reinforces the need to approve the debt ceiling increase no matter what -- since failing to increase the debt limit could cause the country to default. 

"The markets have doubts about America's ability to get its fiscal house in order. And they are right," Welch said, adding that Republicans would unleash "the financial hounds of hell" if they play politics with the debt ceiling. 

The Associated Press contributed to this report.

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Postal Service to charge pennies more for your thoughts

By the CNN Wire Staff STORY HIGHLIGHTSNew postal rates to take effect Sunday Postcard rates to go up to 29 centsFirst ounce for a first class letter stays at 44 cents, extra ounces cost more (CNN) -- Some mailing costs will go up on Sunday, according to the Postal Service.

A stamp for a first-class letter under an ounce will remain 44 cents, the Postal Service said.

Mailing costs for parcels and magazines will be among those affected. Rates to send letters and packages to various countries will also increase.

The cost of mailing a postcard will also go up by a penny -- to 29 cents.

The U.S. Postal Service, which suffered a net loss of $8.5 billion in fiscal year 2010, announced the changes three months ago.

"Working together as an industry, we can address continuing economic challenges in a way that allows the Postal Service to generate much needed revenue while being more responsive to ongoing customer needs," Postmaster General Patrick R. Donahoe said earlier this year.

The Postal Service said the hikes will bring in $720 million if implemented for 12 months.



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Friday, April 1, 2011

PBS:Public Broadcasting Service PBS

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Public broadcasting service is the national non profit broadcasting service that provides fifty four channels around the different states of America. With its headquarters in Arlington, Virginia, this is the most trusted institution according in general public’s opinion. Unlike most broadcasting networks, this networks pays for the programs that it broadcasts. This network was founded on October 5th, 1972. Paula Kreger is currently the CEO and President of the network. PBS functions to to attract viewers of all ages. The kids channel, PBS Kids, broadcasts different programs for children that it has imported from Canadian and British television networks. Lately they have also started showing some programs of Australian origin.



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